Background

Resume

Professional experience, education, and background.

Work Experience

General Manager & IT Lead

Little Magic JC · Johnson City, TN

Jun 2025Apr 2026

Led all business operations while architecting and building a full-stack replacement for the venue's legacy web platform. Owned everything from infrastructure and deployment to admin tooling and AI-assisted automation — shipping a production-grade system while simultaneously running the business.

  • Architected and built a full Next.js 16 + TypeScript platform from scratch, replacing a slow legacy Django/Docker/EC2 site with zero downtime
  • Built an admin dashboard with role-based access control (SUPER_ADMIN / ADMIN / EMPLOYEE) using NextAuth.js — enabling staff to self-serve all content updates
  • Designed and shipped an AI-assisted event intake pipeline using the Anthropic Claude API: email → draft (Resend inbound webhook + Claude) and flyer image → draft (Claude Vision)
  • Implemented a Prisma ORM + PostgreSQL (Neon) data layer covering events, menus, media, business hours, and mailing list with full CRUD and ISR cache invalidation
  • Built an S3-backed media management system with categorized image library, PDF menu uploads, and admin-controlled hero video
  • Delivered full SEO implementation: JSON-LD structured data (LocalBusiness, Restaurant, FAQPage, Event schemas), Open Graph, and ISR caching strategies
  • Restored profitability after a ~30% reduction in operating hours through operational and cost improvements

Network Engineer / Technician

IT Integrity · Johnson City, TN

Aug 2024Aug 2025

Installed, configured, and maintained network infrastructure for business clients across multiple environments. Served as the technical liaison between client business needs and infrastructure solutions.

  • Installed and configured network infrastructure including cabling, routing, and connectivity solutions
  • Performed hardware and software setup, upgrades, and ongoing system maintenance
  • Provided technical support and troubleshooting across multiple business environments
  • Translated client business requirements into practical technical solutions

Management & Database Consultant

The RumBar JC · Johnson City, TN

Jun 2023Nov 2023

Engaged as a consultant to overhaul the business's POS and database systems, improving operational accuracy and staff efficiency.

  • Reconfigured POS systems and backend database to improve usability and reporting accuracy
  • Implemented workflow improvements that reduced errors and increased operational efficiency
  • Trained staff on updated systems and operational procedures

General Manager

Label — Stir Fry Group · Johnson City, TN

Jan 2016Aug 2022

Managed all operations for a high-volume restaurant with 50+ employees. Led the business through COVID shutdown and reopening while implementing technology and process improvements that drove record profitability.

  • Led COVID shutdown and reopening compliance — implemented controls that hit record profitability
  • Oversaw inventory systems, vendor coordination, staffing, and financial performance
  • Implemented process improvements to increase operational efficiency and consistency
  • Developed training programs and operational workflows for new business units

Education

B.S. Computing

East Tennessee State University · Johnson City, TN

Aug 2021May 2025

Bachelor of Science in Computing with coursework spanning software development, networking, database systems, and cloud technologies.

Want the full picture? Download the PDF version.

Download Resume