Resume

Led all business operations while owning the full IT infrastructure and technology stack. Developed and deployed a cloud-hosted web application, built internal tooling, and managed vendor and systems relationships.

• Developed and deployed a cloud-hosted web application using Python, Docker, and AWS ECS
• Built internal tools for inventory tracking, reporting, and workflow automation
• Managed IT systems, infrastructure, and vendor/service provider relationships
• Restored profitability after a ~30% reduction in operating hours through operational improvements
• Coordinated system upgrades and service contracts across multiple vendors

Installed, configured, and maintained network infrastructure for business clients across multiple environments. Served as the technical liaison between client business needs and infrastructure solutions.

• Installed and configured network infrastructure including cabling, routing, and connectivity solutions
• Performed hardware and software setup, upgrades, and ongoing system maintenance
• Provided technical support and troubleshooting across multiple business environments
• Translated client business requirements into practical technical solutions

Engaged as a consultant to overhaul the business's POS and database systems, improving operational accuracy and staff efficiency.

• Reconfigured POS systems and backend database to improve usability and reporting accuracy
• Implemented workflow improvements that reduced errors and increased operational efficiency
• Trained staff on updated systems and operational procedures

Managed all operations for a high-volume restaurant with 50+ employees. Led the business through COVID shutdown and reopening while implementing technology and process improvements that drove record profitability.

• Led COVID shutdown and reopening compliance — implemented controls that hit record profitability
• Oversaw inventory systems, vendor coordination, staffing, and financial performance
• Implemented process improvements to increase operational efficiency and consistency
• Developed training programs and operational workflows for new business units