Background
Resume
Professional experience, education, and background.
Work Experience
General Manager & IT Lead
Little Magic JC · Johnson City, TN
Led all business operations while architecting and building a full-stack replacement for the venue's legacy web platform. Owned everything from infrastructure and deployment to admin tooling and AI-assisted automation — shipping a production-grade system while simultaneously running the business.
- Architected and built a full Next.js 16 + TypeScript platform from scratch, replacing a slow legacy Django/Docker/EC2 site with zero downtime
- Built an admin dashboard with role-based access control (SUPER_ADMIN / ADMIN / EMPLOYEE) using NextAuth.js — enabling staff to self-serve all content updates
- Designed and shipped an AI-assisted event intake pipeline using the Anthropic Claude API: email → draft (Resend inbound webhook + Claude) and flyer image → draft (Claude Vision)
- Implemented a Prisma ORM + PostgreSQL (Neon) data layer covering events, menus, media, business hours, and mailing list with full CRUD and ISR cache invalidation
- Built an S3-backed media management system with categorized image library, PDF menu uploads, and admin-controlled hero video
- Delivered full SEO implementation: JSON-LD structured data (LocalBusiness, Restaurant, FAQPage, Event schemas), Open Graph, and ISR caching strategies
- Restored profitability after a ~30% reduction in operating hours through operational and cost improvements
Network Engineer / Technician
IT Integrity · Johnson City, TN
Installed, configured, and maintained network infrastructure for business clients across multiple environments. Served as the technical liaison between client business needs and infrastructure solutions.
- Installed and configured network infrastructure including cabling, routing, and connectivity solutions
- Performed hardware and software setup, upgrades, and ongoing system maintenance
- Provided technical support and troubleshooting across multiple business environments
- Translated client business requirements into practical technical solutions
Management & Database Consultant
The RumBar JC · Johnson City, TN
Engaged as a consultant to overhaul the business's POS and database systems, improving operational accuracy and staff efficiency.
- Reconfigured POS systems and backend database to improve usability and reporting accuracy
- Implemented workflow improvements that reduced errors and increased operational efficiency
- Trained staff on updated systems and operational procedures
General Manager
Label — Stir Fry Group · Johnson City, TN
Managed all operations for a high-volume restaurant with 50+ employees. Led the business through COVID shutdown and reopening while implementing technology and process improvements that drove record profitability.
- Led COVID shutdown and reopening compliance — implemented controls that hit record profitability
- Oversaw inventory systems, vendor coordination, staffing, and financial performance
- Implemented process improvements to increase operational efficiency and consistency
- Developed training programs and operational workflows for new business units
Education
B.S. Computing
East Tennessee State University · Johnson City, TN
Bachelor of Science in Computing with coursework spanning software development, networking, database systems, and cloud technologies.
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